Job Opening: Graphic Designer at The Hamilton Family Portsea

Are you a creative and detail-oriented Graphic Designer with a passion for fashion and e-commerce? We’d love to hear from you.

The Hamilton Family Portsea is a growing Australian online fashion brand looking for a talented Graphic Designer to help shape and strengthen our visual identity.

In this role, you will create engaging visual content for our website, advertising campaigns, social media, email marketing, and other digital channels.

Responsibilities

• Create visually appealing content for our website, including banners, product imagery, promotional graphics, and other digital assets.
• Design creative materials for social media, email campaigns, and online advertising.
• Help maintain and develop a consistent visual identity across all customer touchpoints.
• Work closely with marketing to translate ideas and campaign concepts into effective visual content.
• Adapt creative assets for different platforms, formats, and audiences.
• Continuously look for ways to improve the visual presentation and overall customer experience of The Hamilton Family Portsea.

Requirements

• Previous experience in graphic design, preferably within fashion, e-commerce, retail, or a related industry.
• Strong skills in tools such as Adobe Photoshop, Illustrator, Canva, or comparable design software.
• A strong eye for composition, typography, colour, and detail.
• An understanding of digital advertising and social media creative is highly valued.
• Ability to work independently and manage multiple projects in a fast-moving environment.
• Strong communication and organisational skills.
• A portfolio demonstrating relevant previous work.

What We Offer

• The opportunity to work with a growing Australian fashion brand.
• A creative role with real influence over the brand’s visual direction.
• Flexible working arrangements, including opportunities for remote work.
• Competitive compensation based on experience.
• An environment where new ideas, creativity, and initiative are encouraged.
• Opportunities to grow alongside the brand.

If this sounds like the right opportunity for you, please send your CV and portfolio to info@thehamiltonfamilyportsea.com.

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Job Opening: Customer Experience & Styling Advisor at The Hamilton Family Portsea

Do you have a genuine interest in fashion and enjoy helping customers find pieces that make them feel confident and comfortable?

The Hamilton Family Portsea is looking for a friendly and customer-focused Customer Experience & Styling Advisor to support our growing online community.

In this role, you will help customers with questions about products, sizing, fit, styling, orders, and general enquiries while ensuring every interaction reflects the warm and personal service we want our brand to be known for.

Responsibilities

• Provide friendly and personalised customer support.
• Assist customers with questions regarding sizing, fit, styling, and product selection.
• Help customers choose pieces that suit their preferences and needs.
• Respond to customer enquiries through our available service channels.
• Assist with order-related questions and general customer support.
• Share recurring customer feedback with the wider team to help improve our collections and service.
• Ensure every customer interaction reflects the standards and values of The Hamilton Family Portsea.

Requirements

• Previous experience in customer service, retail, fashion, or e-commerce is preferred.
• Excellent written and verbal communication skills.
• A friendly, patient, and helpful approach to customer service.
• A genuine interest in fashion, styling, and current trends.
• Strong attention to detail and the ability to handle customer enquiries professionally.
• Ability to work independently while contributing to a growing team.
• Comfortable working in a fast-paced online environment.

What We Offer

• The opportunity to work with a growing Australian fashion brand.
• A role where you can directly contribute to the customer experience.
• Flexible working arrangements.
• Competitive compensation based on experience.
• A friendly and ambitious working environment.
• Opportunities to develop your skills as The Hamilton Family Portsea continues to grow.

If you’re passionate about fashion and providing great customer service, please send your CV and a short introduction to info@thehamiltonfamilyportsea.com.

We look forward to hearing from you.

The Hamilton Family Portsea